Notice: Network Restoration
Update August 12th, 2026

We are currently working through a network interruption, and our IT teams, consultants, and third-party partners are making significant progress as we work around the clock to restore services across the business.

We’re pleased to share that:

• Our retail stores are now open (cash or credit cards only)
• Our manufacturing facilities are coming back online in phases over the next few days
• Our Direct business, which is how your orders flow, is actively being restored. This is the most complex part of our operation, as it involves a significant amount of data and integrations across multiple internal systems and third-party vendors.

As one of our valued Enterprise Customers, your orders will be among our very first priorities once our Direct business is restored.

We apologize for the inconvenience and we appreciate your patience and continued trust as we work toward full restoration.